Terms & Conditions

Last Updated: March 10, 2025

Please read these terms and conditions carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing and using the Hybrid Honey website (hybridhoney.com), you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

Important Notice

If you do not agree to any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Hybrid Honey's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
  • Attempt to decompile or reverse engineer any software contained on Hybrid Honey's website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Hybrid Honey at any time.

3. Product Information and Orders

3.1 Product Descriptions

Hybrid Honey attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are in Kenyan Shillings (KES) unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify or discontinue products without notice at any time.

3.3 Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

4. Payment Terms

We accept various payment methods as indicated on our website. Payment must be received in full before products are shipped. All payments are processed securely through our payment gateway providers.

Accepted Payment Methods

  • Mobile Money (M-Pesa)

5. Shipping and Delivery

Shipping costs and delivery times vary depending on your location. We aim to process all orders within 1-2 business days. Delivery times are estimates only and are not guaranteed.

5.1 Shipping Areas

We currently ship within Kenya. For international shipping inquiries, please contact us directly.

5.2 Risk of Loss

All items purchased from Hybrid Honey are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 14 days of receipt for unopened and unused products. To be eligible for a return:

  • The item must be unused and in the same condition that you received it
  • The item must be in the original packaging
  • You need to have the receipt or proof of purchase

6.2 Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

7. Limitation of Liability

In no event shall Hybrid Honey or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Hybrid Honey's website, even if Hybrid Honey or a Hybrid Honey authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

You must be at least 18 years of age to create an account on our website and purchase our products.

9. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Hybrid Honey and its licensors. The Service is protected by copyright, trademark, and other laws of both Kenya and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Hybrid Honey.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email

hybridhoney28@gmail.com

Phone

+2547(276)55522

Address

Embu Town, Kenya

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Acknowledgment

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.