Privacy Policy

Last Updated: March 10, 2025

At Hybrid Honey, we respect your privacy and are committed to protecting your personal information.

1. Introduction

Welcome to Hybrid Honey. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us directly. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Important Note:

We do not use forms for data collection, newsletters, or automated data gathering on our website. The only personal information we receive is what you voluntarily provide when you contact us directly through your own contact methods.

Information You Provide Directly

When you contact us (via email, phone, or other direct methods), you may provide us with:

  • Your name
  • Email address
  • Phone number
  • Mailing address (if provided for shipping inquiries)
  • Any other information you choose to share in your message

Automatically Collected Information

Like most websites, we may collect certain information automatically:

  • Log Data: Our servers may automatically log standard data provided by your web browser
  • Device Information: Information about the device you use to access our website
  • Usage Information: Information about how you use our website

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide customer support
  • Process orders and deliver products (if you make purchases)
  • Communicate with you about our products and services
  • Improve our website and services
  • Comply with legal obligations

Note: We do not use your information for marketing emails or newsletters unless you specifically request it.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

  • Service Providers: With vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processors, shipping companies)
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing activities

To exercise these rights, please contact us using the information below.

7. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: hybridhoney28@gmail.com
  • Phone: +2547(276)55522
  • Address: Embu Town, Kenya
  • Hours: Mon - Fri: 9:00 AM - 6:00 PM

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

Acknowledgment

By contacting Hybrid Honey or using our website, you acknowledge that you have read and understood this Privacy Policy.